Our Money-Back Guarantee

If we are unable to publish your news story on any news site, you will be entitled to a full refund. Alternatively, we may offer to redo your order, though you retain the option to request a full refund. Please be aware that while we strive for successful placement, we do not guarantee publication on every site included in your package, as the decision to feature a press release ultimately rests with each publisher. Nevertheless, we remain confident that the publications listed in each package will feature your press release.

Editorial Guidlines

By agreeing to the editorial guidelines outlined below, you acknowledge that failure to adhere to these guidelines may result in the refusal to distribute your press release. In such instances, refunds will not be issued for non-compliance with the specified editorial requirements.

• Poor headline — The headline lacked a news angle and/or attribution to the Source distributing the press release.
• Advertisement or SPAM — The press release reads like an advertisement or SPAM. Examples of these words and phrases include FREE, “Make Money”, “Don’t miss this opportunity!”, SALE!!!!
• Poor newsworthiness — The press release does not have sufficient news value for distribution.
• Poor writing quality — The press release is poorly written and/or does not make sense. The press release is written in narratives outside the format of a press release. (Ex: advertisements, articles, listicles, blogs, op-eds or feature pieces, with first or second person and non-objective narratives).
• Lack of credible contact information — The press release contains incomplete or lack of credible contact information.
• Keyword spamming — Blatantly excessive keywords or phrases in the headline and body of the press release.
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Prohibited content — The press release contains prohibited content which may include the following:

• Personal opinions — We will not distribute content intended to harm or exact personal revenge against a person or group.
• Blog posts — Blog posts, general interest articles, “open letters” and the like usually lack attribution and/or news value.
• Defamatory or intent to harm — This content is defined as anything deemed intended to: incite, advocate or express hatred, bigotry, racism, or gratuitous violence; promote personal opinions attacking an individual or group; maliciously affect a company’s stock; or stalk, defame, defraud, degrade, shame or victimize an individual or group.
• Sexually explicit content — We do not accept content about sexually explicit material or products. Press releases should not contain references or links to explicitly sexual material, illegal material, or profane language.
• Comparisons — There can be no “piggybacking” or comparisons to other companies/entities/products.
• Opinions and advice — There can be no advice or investment opinion stated in the press releases. This includes but is not limited to: promises of profit/revenue/income, passive income, an advantage in investment/playing/earning, or increases of wealth/savings.
• Medical/Health Content — We do not accept content about unreviewed, unregulated or unsubstantiated health supplements, medicine, surgical treatments or pharmaceuticals that can prevent or cure COVID19 or any other illness or condition. This includes but is not limited to supplements for sexual enhancement, dietary/weight-loss supplements, and the like.
• Expected purpose of release — Press releases are meant to convey an announcement or message from an identifiable entity and therefore the first paragraph should identify the source and the purpose of the press release.
• Get rich schemes — We do not accept content about how to get rich, networking marketing and MLM schemes.
• Piggybacking — Unauthorized use of another issuer’s name and/or ticker symbol in the press release.
• Celebrity mentions — Unauthorized use of a celebrity’s name and likeness. Authorized consent and/or documentation must be provided from a verifiable contact such as a legal representative, estate, or management team.
• Self-promotion — We do not accept content on self-promotion to boost an individual’s profile. This content will be deemed to be non-newsworthy.
• Unsubstantiated claims — Unreviewed, unregulated, and unsubstantiated claims for medicine, surgical treatment or devices that can prevent or cure COVID-19.
• Inappropriate associations — Content that implies false official government association.
• Unapproved home testing kits — Content that promotes home testing kits for medical conditions that have not received Regulatory Clearance and Approval.
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Additional Guidelines for Crypto Assets
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These guidelines are in place for crypto assets in addition to the general guidelines above.

• Listed on CoinMarketCap (CMC) — All Crypto Assets must be listed on CoinMarketCap as a Tracked Listing or ICO. This includes NFTs, platforms, wallets, and exchanges.
• NFT Projects & Collections — CoinMarketCap uses data partners to list verified NFTs. NFTs must be listed as a Tracked Listing or Verified NFT on at least one of the data partners used by CoinMarketCap. For a list of Data Partners, please visit https://coinmarketcap.com/nft/.
• Mining Rigs, Cloud Miners and Farming — Press Releases regarding Mining Rigs, Cloud Miners, Crypto Farms or Farming are NOT accepted on our network.
• Crypto Scam Recovery Services — Press Releases regarding Recovery Services, Theft Asset Recovery and Scam Recovery are NOT accepted on our network.
• Verified contact — A verifiable contact person and corresponding contact information needs to be provided with every press release.
• Bitcoin Mixers, Bitcoin Tumblers, Cryptocurrency Tumblers and Cryptocurrency Mixing Services — Press Releases regarding Bitcoin Mixers/Services, Bitcoin/Cryptocurrency Tumblers and Cryptocurrency Mixing Services are NOT accepted on our network.
• Copyright Infringement — Tokens or NFTs that infringe on existing copyright laws will not be allowed. This pertains to tokens using copyrighted or trademarked names as well as its likeness to benefit themselves.
• Crypto ETFs — Crypto ETFs will need to have a tracked listing on CoinMarketCap.

Buyer’s Remorse

We understand that purchasing decisions can change; therefore, we offer a 24-hour buyer’s remorse period from the time of purchase. Refund requests must be submitted in writing within this 24-hour period to be eligible for consideration. After this timeframe, all sales are considered final, and refunds will not be issued.

Customer Responsibility and Timely Submission of Information

To fulfill your order, we require the completion and submission of all necessary forms and information as outlined at the time of purchase and post purchase. It is the customer’s responsibility to provide this information in a timely manner. Failure to do so will result in delays or inability to deliver the product or service.

Refunds will not be issued, and disputes will not be honored in cases where the customer has not provided the required information within 15 days of purchase. By purchasing, the customer acknowledges and agrees that their failure to complete the required steps constitutes a waiver of any claim of non-delivery of product or service.

Refunds During the Writing Process

If you choose to cancel your during the writing process, a cancellation fee equal to 40% of the total order amount will be applied. This fee is necessary to cover any preparatory costs incurred prior to cancellation.

Refunds During the Publishing Process

Refund requests made during the publishing process will not be honored. Once publishing has commenced, it is not possible to halt the process or recover associated costs. We strongly encourage you to thoroughly review your article before submission or approval for publication to ensure the following:

• The article fully meets your requirements.
• Media contact details are correct.
• Spelling and grammar are accurate.
• Provided keywords are appropriately included.
• All links are functional.
• Images or videos are properly positioned and included as intended.

By approving the article for publication, you accept full responsibility for its content and expressly waive the right to request a refund or dispute the transaction once the publishing process has commenced.

Refunds After Order Completion

If the text of the approved article does not match the live publications, you may request a free removal and republishing of the content. This policy does not apply to differences in formatting or the placement of images/videos and advertisements, as these elements are managed solely at the discretion of each news site.
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While we make every effort to ensure your press release is published on the minimum number of news sites included in your package, the final decision to publish rests with each news site.

Consequently, no refunds will be issued for any reason post publishing including if the publication falls below the minimum number of sites due to editorial decisions made by the news sites.

Disputes and Refunds

All refund requests and disputes, including those initiated through banks or payment processors, are subject to the terms outlined in this Refund Policy, which is also incorporated into our Terms and Conditions by reference.
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Refund eligibility is determined based on the conditions set forth in this policy, and users are required to follow the specified refund request procedures.
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In the event of a dispute, including a chargeback or claim filed with a bank or payment processor, we reserve the right to provide documentation supporting our compliance with this Refund Policy.
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Disputes that contradict this Policy or the Terms and Conditions may result in the rejection of the claim.

How long do refunds take?

• Refund requests are reviewed within 72 hours.
• Credit Card Refunds: Processed within 5–10 business days (bank dependent)

Refunds are issued to the original payment method. We cannot process refunds to a different account.

How to Request a Refund?

To request a refund, please contact our support team at support@okdigiworld.com and provide the following information:

• Order Number
• Email Address used when placing the order
• Amount Paid